AI receptionist for plumbers
A leak call is a race: the first plumber who answers usually gets the job. Vise answers with your company name, asks whether the water is shut off, gets where the problem is and a callback number, and gets the urgent ones to you right away. Done for you, live within 7 days.
After the call, on your phone
Urgent: burst pipe in the basement, water shut off at the main
Homeowner, finished basement
942 Cedar Ridge Ct, Waterford
(248) 555-0171
Texted to you, 2:07 AM
Sample text. Made-up address and number.
Plumbing calls
The calls a plumbing company actually gets
Leaks and burst pipes
Water on the floor, a pipe that let go, a ceiling stain spreading. The first question is always whether the water is off.
Water heaters
No hot water, or a tank leaking from the bottom. Property managers call about these a lot.
Clogs and backups
A main line backup is urgent. A slow sink can wait until tomorrow.
Property managers and repeat accounts
Apartment buildings and rentals calling about a unit, often with a building and unit number to pass along.
Remodel and fixture quotes
Bathroom and kitchen work, new fixtures, repiping. They want someone to come look.
AI Receptionist demo call
Hear an urgent plumbing call
Dan answers for Briggs Plumbing, a made-up company. A property manager has a water heater leaking, so Dan checks whether the water is off, gets the building and her number, and texts the owner right away. This call does not book anything.
Dan 0:21
0:00
- Dan: Briggs Plumbing, Dan here.
- Caller: Hi, this is Karen with Lakeview Apartments. One of our water heaters is leaking out the bottom.
- Dan: Alright. Is it still leaking now, or did somebody get the water shut off to it?
- Caller: Maintenance shut it off, but there's water all over the floor.
- Dan: That helps. Which building is it in, and where's the heater?
- Caller: Building C, in the utility room by the laundry.
- Dan: Building C, utility room. And what's a good number for you, Karen?
- Caller: 248-555-0142.
- Dan: 248, 555, 0142. I'm texting Tom, he's the owner, and he'll call you back on that number.
The text you get after the call
Urgent: water heater leaking, water shut off
Karen, Lakeview Apartments
(248) 555-0142
Building C, utility room by the laundry
Texted to Tom
From the demo call for Briggs Plumbing, a made-up company.
On the call
What it asks a plumbing caller
Short questions, in the order a good office manager would ask them. Your caller is not put through a phone menu.
1. Is it leaking right now, and is the water off?
That one answer decides how fast you need to know.
2. What and where
Water heater, pipe, drain or fixture, and which room, building or unit.
3. A callback number
Read back digit by digit.
4. Who they are
Homeowner, tenant or property manager, so you know who you are calling back.
5. Your own questions
We set these up with you during setup.
Urgent calls
How urgent plumbing calls reach you
You pick what is urgent. Most plumbers start with:
- Water actively leaking or a pipe that burst
- A sewer or main line backup
- Any call from a property manager you work with
Those calls go to you or whoever you choose, or get texted to you right away with the details, like in Dan’s call above.
Which fits
Two separate offers for plumbers.
AI Receptionist
You want every call answered, urgent leaks sent to you right away, and the rest texted to you. Starter (150 minutes) or Receptionist (800 minutes), same features.
$99/mo (150 minutes) or $299/mo (800 minutes). No setup fee. $0.29/min overage.
Booked Estimates
You want remodel and fixture estimates put on your calendar while the caller is on the phone. That is Booked Estimates, a separate service with its own page and pricing.
Set up and priced on its own page.
Both are done for you: we build it from your Google listing and your notes, you check what it knows and make a test call, and it is live within 7 days. How setup works.
Questions
Plumbing questions, answered.
Will it tell callers how to shut off their water?
It asks whether the water is off so you know how urgent it is. It does not give plumbing instructions.
Can it handle property managers with several buildings?
Yes. It asks for the building and unit and puts them in the lead text, like in Dan’s call.
What happens at 2 AM?
It answers. If the call is urgent by your rules it goes to you; if not, you get a text to look at in the morning.
Will it book plumbing jobs?
The AI Receptionist does not book. If you want estimates put on your calendar during the call, that is Booked Estimates.
Do I need new phone lines?
No. You forward the calls you do not pick up to Vise. Your number stays the same.
Other trades: Roofing, HVAC, Fence.
Talk it through with us.
30 minutes on how your plumbing calls come in today and which offer fits.